NTISthis.com

Evidence Guide: ICANWK404A - Install, operate and troubleshoot a small enterprise branch network

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

ICANWK404A - Install, operate and troubleshoot a small enterprise branch network

What evidence can you provide to prove your understanding of each of the following citeria?

Describe the operation of data networks

  1. Describe the purpose and functions of various network elements
  2. Use the open system interconnections (OSI) and transmission control protocol or internet protocol (TCP/IP) models to explain how data flows in a network
  3. Describe the purpose and basic operation of the protocols in the OSI and TCP/IP models
  4. Identify and correct common network problems at layers 1, 2, 3 and 7 using a layered model approach
Describe the purpose and functions of various network elements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Use the open system interconnections (OSI) and transmission control protocol or internet protocol (TCP/IP) models to explain how data flows in a network

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Describe the purpose and basic operation of the protocols in the OSI and TCP/IP models

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify and correct common network problems at layers 1, 2, 3 and 7 using a layered model approach

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Implement a small switched network

  1. Select the appropriate media, cables, ports, and connectors to connect switches to other network devices and hosts
  2. Explain network segmentation, basic traffic management and basic switching concepts
  3. Perform, save and verify initial switch configuration tasks
  4. Verify network status and switch operation using basic utilities
  5. Implement and verify basic security for a switch
Select the appropriate media, cables, ports, and connectors to connect switches to other network devices and hosts

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Explain network segmentation, basic traffic management and basic switching concepts

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Perform, save and verify initial switch configuration tasks

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Verify network status and switch operation using basic utilities

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Implement and verify basic security for a switch

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Implement an IP addressing scheme and IP services to meet network requirements

  1. Describe the need and role of addressing in a network
  2. Create and apply an addressing scheme to a network
  3. Assign and verify valid IP addresses to hosts, servers and networking devices in a local area network (LAN) environment
  4. Describe the operation and benefits of using private and public IP addressing
  5. Implement static and dynamic addressing services for hosts in a LAN environment
  6. Enable network address translation (NAT) for a small network with a single internet service provider (ISP) and connection and verify operation
  7. Configure dynamic host configuration protocol (DHCP) and domain name system (DNS) operation on a router
Describe the need and role of addressing in a network

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Create and apply an addressing scheme to a network

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assign and verify valid IP addresses to hosts, servers and networking devices in a local area network (LAN) environment

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Describe the operation and benefits of using private and public IP addressing

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Implement static and dynamic addressing services for hosts in a LAN environment

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Enable network address translation (NAT) for a small network with a single internet service provider (ISP) and connection and verify operation

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Configure dynamic host configuration protocol (DHCP) and domain name system (DNS) operation on a router

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Implement a small routed network

  1. Select the appropriate media, cables, ports, and connectors to connect routers to other network devices and hosts
  2. Describe basic routing concepts
  3. Perform, save and verify basic router configuration tasks
  4. Configure and verify a classless routing protocol
  5. Verify device configuration and network connectivity using basic utilities
  6. Implement password and physical security
Select the appropriate media, cables, ports, and connectors to connect routers to other network devices and hosts

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Describe basic routing concepts

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Perform, save and verify basic router configuration tasks

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Configure and verify a classless routing protocol

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Verify device configuration and network connectivity using basic utilities

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Implement password and physical security

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Implement and verify WAN links

  1. Describe different methods for connecting to a WAN
  2. Configure and verify basic WAN serial connection
Describe different methods for connecting to a WAN

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Configure and verify basic WAN serial connection

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Troubleshoot a small enterprise branch network

  1. Identify and resolve common switched network issues
  2. Identify and correct IP addressing issues
  3. Troubleshoot DHCP, NAT and DNS operation on a router
  4. Identify and resolve common routing problems
  5. Troubleshoot basic WAN connection problems
Identify and resolve common switched network issues

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify and correct IP addressing issues

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Troubleshoot DHCP, NAT and DNS operation on a router

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify and resolve common routing problems

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Troubleshoot basic WAN connection problems

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the ability to:

design an IP addressing scheme to suit requirements

install, configure and test the network elements to ensure interoperability within the network

apply network topologies, protocols and security issues

apply solutions and troubleshoot defined network problems.

Context of and specific resources for assessment

Assessment must ensure access to:

site where network installation may be conducted

small enterprise routers and switches

network design documentation

equipment specifications

hardware and software

organisational guidelines

computers

appropriate learning and assessment support when required.

Where applicable, physical resources should include equipment modified for people with special needs.

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:

direct observation of the candidate installing, configuring and testing a new or updated network

evaluation of prepared documentation that outlines testing procedures, test results, recommendation to network changes and completion records

verbal or written questioning of required knowledge.

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, where appropriate.

Assessment processes and techniques must be culturally appropriate, and suitable to the communication skill level, language, literacy and numeracy capacity of the candidate and the work being performed.

Indigenous people and other people from a non-English speaking background may need additional support.

In cases where practical assessment is used it should be combined with targeted questioning to assess required knowledge.

Required Skills and Knowledge

Required skills

communication skills to establish client requirements

problem-solving skills to troubleshoot and debug switch and router network issues

technical skills to assess and implement security requirements.

Required knowledge

overview knowledge of:

classless routing protocols

WAN link protocols

detailed knowledge of:

basic routing concepts, small enterprise network switches and routers

classful routing protocols (RIPv1)

purpose and basic operation of the protocols in the open system interconnection (OSI) and TCP/IP models.

Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Network elements may include:

adaptors

communications cables and connectors

hubs

routers

servers

switches.

Basic utilities may include:

ping

traceroute (tracert)

Telnet

secure shell (SSH)

ipconfig.

Basic security for a switch may include:

port security

port deactivation.

NAT, DHCP and DNS may include:

calling line identification (CLI) configuration

graphical user interface (GUI) configuration.

Switched network issues may include:

auto-negotiation problems

configuration issues

media issues

switch-hardware failures.

Common routing problems may include:

configuration issues

dynamic-routing protocols

hardware failures

media issues

static routes.

WAN connection problems may include:

configuration issues

hardware failures

incorrect passwords

media issues

protocol mismatches.